POWERED BY PEAR AUSTRALIA
Business Phone Systems Australia, Powered by Australia's Most Caring Telco.
Cloud PBX phone systems built for Australian small businesses. Future-proof technology that saves you up to 70% on calls — with no contracts, local support, and our Love Us or Leave Us Guarantee.
5.0 ★★★★★ · Based on Google Reviews · Trusted by 500+ Australian businesses
Australia's Most Caring Telco - your business phone specialist.
Businesses across Australia trust Pear every day for their phone systems, internet, and mobile. Whether it’s a small team or something larger, Pear is built to help.
Small Business Phone Systems — Affordable, Future-Proof Phone Technology
Modern businesses need a communication system that’s reliable, efficient, and always available — especially during peak periods when client access matters most. Pear’s Hosted-X is built specifically to support reception workloads, reduce caller wait times, and deliver a seamless customer experience on every call. All with minimal upfront cost.
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Not Just a Phone Supplier — a Partner in Your Business.
Pear Australia is trusted by hundreds of Australian businesses because we’re reliable, local, and genuinely obsessed with customer care. With over 20 years in telecommunications, we deliver enterprise-grade capability without the complexity, the contracts, or the offshore call centres.
Organise Your Demo
CAPABILITIES
Powerful Features to Help Your Business Thrive in a Competitive World.
Every tool your team needs to compete, connect, and grow — built into one platform.
All the Features
Compete with the big carriers. Every feature you need to stay ahead of your competition — without the enterprise price tag.
Work From Anywhere
Take calls at the office, at home, or at the café with Pear’s mobile and desktop apps. One number, any device.
Scalable & Future-Proof
No matter where your business goes next, Pear scales with you. Add users, locations, or features the moment you need them.
Zero Interruption Migration
Upgrade your existing phone system with Pear’s Zero Interruption Migration process. No downtime, no missed calls.
Online Portal & Analytics
Take control of your phone system with our online portal. Divert calls, change messages, and see exactly how your team is performing.
Aria — AI Receptionist
Never miss a call again. Aria answers, books, and escalates — 24/7, on secure Australian servers.
ZERO RISK, ZERO COST
Test Drive Your New Phone System Before You Commit.
Would you buy a new car without taking it for a test drive?
At Pear, we believe your phone system deserves the same confidence. That’s why we’re the only telco we know of that lets you fully test-drive your new cloud PBX before you commit — at zero cost to you.
Here’s how it works
If it’s not the perfect fit? We take everything away, no questions asked — and you owe nothing. No other telco offers this level of confidence.
SWITCH WITH CONFIDENCE
Zero Downtime Migration — Upgrade Without Disruption.
After 20 years of helping Australian businesses switch phone systems, we’ve perfected the art of seamless migrations. With Pear’s Zero Interruption Migration process, we upgrade your communications with no downtime, no missed calls, and minimal disruption to your day-to-day operations.
We run your new system in parallel with your existing one until you’re ready.
We handle the full number porting process for you — at no extra cost.
Go-live day is a non-event. Your team keeps working. Your customers never notice.
100% of migrations completed without a single missed call this year.
OUR WORKING PROCESS
How We Get Your Business Up and Running.
Six clear steps. Zero surprises. That’s the Pear way.
01
Pear Onboarding Session
A relaxed sit-down session to understand exactly how you need your phones to work — your calls, your team, your workflow.
02
Porting & System Build
We build your custom system and configure every detail to match your workflow, ready for a smooth number port.
03
Hardware Deployment
We program and label every handset, program all buttons, and test every line before anything reaches your office.
04
Staff Training
Hands-on staff training to make sure your team is confident with the system from day one — no learning curve, no frustration.
05
Go Live Day
Your new system activates seamlessly with full Pear support on standby — ensuring a smooth, calm transition.
06
Post Go-Live Optimisation Review
We fine-tune your features and settings post-launch so your system runs at peak efficiency — and you get maximum value.
SINCE 2002
Over 20 Years of Keeping Australian Small Businesses Connected.
Pear Australia began in 2002 with one simple idea: deliver better telecommunications with genuine care and honesty — the kind the big carriers often forget. Since then, we’ve helped hundreds of medical centres, family businesses, construction firms, charities and growing companies across Australia move to modern, reliable phone systems — all while saving them money and reducing stress.
reviews
5.0 on Google · Testimonials
Why Australian Businesses Trust Pear for Their Phone System.
Real reviews from real Pear customers across Australia.
Pear Telco have been our service provider for many years. We are a very busy medical practice and heavily dependent on our phones. Their customer service is unparalleled. The team truly goes above and beyond.
Excellent customer service. Pear has been my communications provider for the past two years. I recently relocated and Rob from Pear made the transition so easy and simple. A+++ customer service. Love that they’re 100% Australian with no overseas call centre.
We’ve been with Pear Telco for our business phone and internet for 3 years now — they’ve been reliable, responsive, and easy to work with. Recommend.
I can confidently say that Pear is an exceptional phone and internet supplier. We have been working with Pear for several years and their service has been nothing short of excellent. Top-notch.
I highly recommend Pear Telco for their exceptional service. Alvaro and his team are extremely professional, knowledgeable, and reliable. They consistently go above and beyond — addressing any queries or concerns promptly.
I’ve been with Pear Australia for more than 10 years and I couldn’t be happier. Their customer service is exceptional — every interaction has been professional, friendly, and efficient. What stands out most is their commitment to customer satisfaction.
Alvaro and his team have been amazing in helping us keep our telephone systems up and running, and have always been available when we needed support. Highly recommend Pear and their crew.
Thank you Pear and the team for your great service and support. You are the best in the business.
Case Studies
Real Australian businesses share how Pear made their communications simpler and more reliable.
Why Myhealth Came Back to Pear.
Unmatched customer service and support drew Myhealth back to Pear after trying another provider.
The Pear Difference.
How going above and beyond became the default — and why our clients stay for the long haul.
Meet Aria — The AI Receptionist That Never Misses a Call.
Aria is Pear’s integrated AI phone assistant. She works alongside your team — never replaces them — to handle the overflow, the after-hours, and the peak-time pressure. Aria answers calls, handles FAQs, books appointments, summarises conversations, and escalates urgencies to the right person. All on secure Australian servers. All fully privacy-compliant.
Answers calls 24/7
Even when your team can’t.
Books and updates
Appointments, messages and CRM updates handled.
Escalates instantly
No important call ever falls through.
Meet Aria
FREE, No-OBLIGATION QUOTE
Built for Your Business. Quoted in Minutes.
Answer a few quick questions and we’ll send a tailored quote for your new phone system — no obligation, no pressure.
Your information stays with Pear. We don’t share, sell, or spam — ever.
HAVE ANY QUESTION?
Frequently Asked Questions.
The answers to the questions we hear most from Australian business owners.
Talk to a real person on
1300 007 327
What is a small business PBX phone system?
A PBX (Private Branch Exchange) is the brain behind your office phone system. It manages internal calls between your staff and external calls with your customers — routing them to the right person, putting calls on hold, sending voicemails, and much more.
How is a cloud-based PBX different from a traditional PBX?
A traditional PBX is a physical box in your office that needs maintenance, upgrades, and can fail. A cloud-based PBX (like Pear’s Hosted-X) lives securely online — always updated, no hardware to worry about, works from any device, and scales easily as your business grows.
What is VoIP?
VoIP (Voice over Internet Protocol) means making phone calls over the internet rather than old copper lines. It’s cheaper, clearer, and packed with modern features like mobile apps, video calls, and SMS from your computer — everything Pear Hosted-X runs on.
Are there any contracts or lock-in periods with Pear?
No — everything is month-to-month. You can cancel anytime with 30 days’ notice. We’d rather you stay because you love us, not because you’re stuck.
What is the 90-day Love Us or Leave Us Guarantee?
If you’re not completely happy within the first 90 days, we’ll refund every cent of service fees and help you move elsewhere. Zero risk to you.
Will switching to Pear cause downtime or disruption?
No. Our Zero Interruption Migration process runs your new system in parallel with your existing one, ensuring no missed calls during the switch.
Can I keep my existing phone numbers?
Yes — we handle the full porting process for you at no extra cost, timed perfectly to avoid any disruption.
Do you supply new handsets or can we use our existing ones?
Both. We can reuse compatible existing phones, or supply new Yealink handsets (often at no upfront cost or with low monthly rental).
How does the Aria AI receptionist work?
Aria answers calls, books appointments, takes messages, escalates emergencies, and more — all on secure Australian servers, fully privacy-compliant.
Is the system suitable for medical centres with compliance needs?
Absolutely. Medical is one of our strongest specialties. Features include duress buttons, Best Practice integration (with more medical software coming), and full Australian privacy compliance.
What kind of support do you provide?
Unlimited local Australian support — phone, email, remote access. No tickets, no offshore call centres, no extra fees.
Can we test the system before fully committing?
Yes. We’ll build and let you trial your full custom system (with handsets included) at no cost before going live. See our Test Drive section above.
Do you service businesses Australia-wide?
Yes. We proudly support customers right across Australia — from cities to regional and rural areas. Our Hosted-X system is fully cloud-based, so we deliver the same reliable service no matter where you are, with team members and partners on the ground in multiple states for installations when needed.
Upgrade to the Latest Small Business
Phone System — and Start Saving.
Let us help you take the next step forward with your business. Cloud-based technology, local support, zero risk.
